Questa la risposta, se non ho capito male, di una specie di PR della Sony, sul forum ufficiale di Sony UK, il thread si occupa specificatamente del "crease gate"... dopo aver ricevuto come feedback dai clienti il seriale delle tv fallate e avere smosso tutto l'apparato tecnico, commerciale, etc per indagare sul problema:
" I appreciate that this is a little late in the day and a fair while after you all first reported the issue.* If I am honest I was probably being a little gung-ho when I promised a full reply today.* I certainly did not take into account the effort required to fully investigate the issue or discuss it with all of our colleagues around the world, many of whom had heard of this and expressed concern.
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As it happens, the investigation went some way to alleviating this concern with what turns out to be a relatively small number of customers worldwide, reporting this issue.* The majority of which are based in the UK and are interacting via the forums.
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Obviously this thread doesn’t represent every affected unit in the UK, but from the numbers I have seen it is a very good start.*
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As I am typing this, my colleagues in the Sales team are briefing the supplying retailers about the process for exchanging those sets with this specific issue.* It might take a day or two to filter down but by next week I would expect the retailers to be ready to organise any required exchange.* To this end, my best advice would be to speak to your retailer on Monday.
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In addition to the exchange, we have also asked the dealers to collect and forward your details in order that we can send out two free pairs of 3D glasses as a gesture of goodwill.
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Finally, and in order for us to get some more sample units to test, I will be dropping some of you an e-mail next week asking if we can exchange your televisions directly from here (you will of course also get the free 3D glasses!)
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So to confirm, for every KDL-46&55HX923 we exchange for this specific issue we will provide x2 free pairs of 3D glasses.
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I think that just about covers the exchange process.* I am still working on the technical explanation and expect that to be available next week.
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Best regards "
Promette anche di chiarire esattamente la natura del problema, appena gli ingegneri della Sony daranno la loro versione... non sono ancora arrivato al punto, vi terrò informati..
Per chi conosce l'inglese ed ha voglia di sbattersi un po questo il link al thread:
http://www.sony.co.uk/discussions/thread/128007?start=76&tstart=0
, più avanti farò una piccola recensione..